TERMS OF SERVICE
Welcome to Vicolo Innovations! By accessing or using our digital services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our services.
- Acceptance of Terms: By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
- Services: Vicolo Innovations provides digital services, including but not limited to website design/development, graphic designing, Linkedin Personal Branding, Social Media Marketing, Branding, E-commerce marketing and digital marketing. These services may be subject to additional terms and conditions, which will be provided to you when you use specific services.
- User Responsibilities: You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You agree not to engage in any activity that may interfere with or disrupt the services or networks connected to our services.
- Intellectual Property: All content and materials provided through our services, including but not limited to text, graphics, logos, images, software, and audio/video files, are protected by intellectual property rights. You agree not to reproduce, distribute, modify, or create derivative works of any such content without our prior written consent.
- Limitation of Liability: Vicolo Innovations will not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the use of our services. We make no warranties or representations regarding the accuracy or completeness of any content or materials provided through our services.
- Modifications: We reserve the right to modify or terminate our services, or these Terms of Service, at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our services after any modifications indicate your acceptance of the updated terms.
- Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Haryana, India.
If you have any questions or concerns regarding these Terms of Service, please contact us at firstname.lastname@example.org.
CANCELLATION & REFUND POLICY:
At Vicolo Innovations, we strive to provide you with the best digital services. We understand that circumstances may arise where you need to cancel your subscription or request a refund. Please review our Cancellation & Refund Policy below:
1.1 Subscription Cancellation: If you wish to cancel your subscription with Vicolo Innovations, please contact our customer support team or follow the cancellation process outlined in your account settings. We require a notice period of 1 month for subscription cancellations.
1.2 Project Cancellation: For one-time projects, such as website design or software development, if you decide to cancel the project before its completion, please contact us as soon as possible to discuss the cancellation process.
2.1 Monthly Subscriptions: If you cancel a monthly subscription, you may be eligible for a prorated refund for the remaining unused portion of the subscription period. The refund amount will be calculated based on the remaining days of the billing cycle.
2.2 Annual Subscriptions: For annual subscriptions, if you cancel within 1 month of your initial purchase, you may be eligible for a refund. The refund amount will be prorated based on the remaining unused months of the subscription period, minus any applicable fees or discounts.
2.3 Project Refunds: Refunds for one-time projects will be handled on a case-by-case basis. If you choose to cancel a project before its completion, we will evaluate the work completed and determine an appropriate refund amount based on the stage of the project.
- Refund Processing: No as such refund is allowed.
- Non-Refundable Fees: Please note that certain fees associated with our services, such as setup fees or domain registration fees, are non-refundable.
- Modifications to Services: Vicolo Innovations reserves the right to modify or discontinue any of our services at any time. In the event that we discontinue a service for which you have an active subscription, you will be notified and provided with options, including a pro-rated refund for any remaining subscription period.
- Contact Us: If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact our customer support team at email@example.com. We are here to assist you and provide any necessary clarification.
Please note that this is a temporary Cancellation & Refund Policy and is subject to change. We recommend reviewing our policy periodically for any updates.